How to present Customer Service on a Resume

Posted by Tauranga Resume on 9 Oct 2025

When seeking a customer service job, it is essential to showcase your relevant qualifications and experience on your resume. A well-written and professional resume can make the difference in getting the job you’re looking for. We at Tauranga Resume, we specialize in resume writing to ensure that you stand out the rest of the applicants. In this article, we will discuss tips on how to talk about the level of customer service in your resume.

  1. Utilize action verbs when talking about your experience with customer service, use action verbs like "assisted," "resolved," or "responded." These verbs suggest that you are actively involved in the work of customer service and are able to show results.
  2. Incorporate specific job duties and responsibilities: Be specific in describing your customer service experience. Instead of declaring that you "worked in customer service,"" write "managed a team of customers service representatives and handled complaints from customers."
  3. Give metrics: Include pertinent indicators such as satisfaction rates to prove your impact. For example, "increased customer satisfaction by 15% through efficient method of problem-solving."
  4. Create a custom resume by tailoring your resume for the customer service position you’re applying for. Highlight the skills and experience that you have that will be most useful for the job.
  5. Make sure you proofread your resume and get professional assistance You should proofread your resume prior to making it available to ensure it’s error-free. If you require assistance take advice from a professional at Tauranga Resume.

If you follow these advices follow these suggestions to create a customer service resume that effectively highlights your relevant work experience and skills. Be sure to modify your resume to fit the job you’re applying for , and to proofread it before submitting it. Tauranga Resume can also assist you in creating a successful resume that showcases your skills and expertise.

I am a experienced RN and had my resume updated including a cover letter done by Tanja Coyne at Tauranga Resume. The result was absolutely brilliant she had managed to get in all my years of experience and at the same time highlight my key achievements the resume was professionally presented as with the cover letter. I would highly recommend this service it was within the timeframe and the cost was affordable friendly service great team working there.
T Kaye
Positive: Professionalism, Quality, Responsiveness, Value Tanja was excellent, I cannot recommend her enough. These guys are the best in the business.
Sheetal Narayan
Got a good paying job because of their resume.
Stalin Sunny
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Jason Latsarnos
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Danilo Spasojevic
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Kimel Pillay
Positive: Professionalism, Quality, Responsiveness, Value Tanja thank you so much for the fast turnaround and also how well you updated my CV. I had a particular job advert I needed responses for and to update my CV at the same time. Tanja provided excellent customer service and contacted me within a day and worked to the tight timeframe I had. I would definitely use SR again and highly recommend Tanja herself. Thank you again.
Ruby
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How to Describe Customer Service on a resume

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