How to Describe Customer Service on a Resume
When seeking a customer service job, it’s important to emphasize your relevant expertise and experiences in your resume. A well-written resume can make huge difference when you apply for the job you’ve been hoping for. Here at Tauranga Resume, we specialize in offering professional resume writing services to help you stand out from your competitors. In this article, we’ll provide tips on how to describe customer service in a resume.
- Use action verbs: When discussing your customer service experience make use of action verbs such as "assisted," "resolved," or "responded." These verbs show that you’ve been actively involved in customer service work and are able to show results.
- Incorporate specific job duties and responsibilities. Be precise when you describe your customer service experience. Instead of simply saying "worked in customer service," write "managed a team of customer service agents and handled complaints from customers."
- Offer metrics: Include relevant metrics like customer satisfaction rates to prove the effect of your efforts. For instance, "increased customer satisfaction by 15% through efficient strategies for solving problems."
- Tailor your resume: Tailor your resume to fit the customer service job you’re applying for. Highlight the skills and experience which are relevant to the position.
- Check your resume for errors and seek help from a professional You should proofread your resume prior to uploading it to ensure the resume is error-free. If you need help seek professional assistance at Tauranga Resume.
Following these steps and guidelines, you can write an effective customer service resume that effectively highlights your relevant work experience and capabilities. Make sure to adapt your resume to the position you’re applying to and make sure you proofread it prior to submitting it. Tauranga Resume can also assist you in creating a successful resume that showcases your talents and experience.
