How to present Customer Service on a resume

Posted by Tauranga Resume on 4 Oct 2024

When trying to get a customer service job, it’s essential to showcase your relevant qualifications and experience on your resume. A professionally written resume can make the difference in getting the job you want. At Tauranga Resume, we specialize in offering professional resume writing services to aid you in standing out from the crowd. In this article, we’ll provide tips on how to present the customer service aspect of your resume.

  1. Use action verbs: When you are describing your customer experience make use of action verbs like "assisted," "resolved," or "responded." These verbs demonstrate that you’ve been actively involved in customer service work and are able to show results.
  2. Be specific about your job duties and responsibilities. Be clear in your description of your customer service experience. Instead of telling the reader that you "worked in customer service," say "managed an entire team of customer service reps and handled customer complaints."
  3. Provide metrics: Include relevant indicators such as satisfaction rates , to prove your contribution. For example, "increased customer satisfaction by 15% through effective strategies for solving problems."
  4. Your resume should be tailored to your needs. your resume according to the customer service position that you’re applying for. Highlight your skills and experiences that you have that will be most useful for the position.
  5. Ask for professional help and proofread You should proofread your resume prior to you submit it to ensure there are no errors. If you need help look into professional help at Tauranga Resume.

With these suggestions by following these guidelines, you can build a resume for customer service that effectively highlights your experience as well as your skills. Make sure you customize your resume for the specific position you’re applying to and to proofread it before submitting it. Tauranga Resume can also assist you in creating an effective resume that showcases your skills and experience.

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