How to describe customer service on a resume

Posted by Tauranga Resume on 4 Oct 2024

When applying for a customer service job, it is essential to include your knowledge and experience in your resume. A well-written resume will make a big difference in getting the job you’re looking for. At Tauranga Resume, we specialize in writing resumes to ensure that you stand out the crowd. In this post, we’ll explain how to talk about customer service in a resume.

  1. Utilize action verbs: When you are describing your customer experience you should use action verbs such as "assisted," "resolved," or "responded." These verbs indicate that you’ve been actively involved in customer service work and are able to show results.
  2. Be specific about your job duties and responsibilities: Be specific when describing your service experience. Instead of declaring that you "worked in customer service," say "managed an entire team of customer service representatives and handled customer complaints."
  3. Incorporate relevant measures such as satisfaction levels to show your contribution. For instance, "increased customer satisfaction by 15% with effective problem-solving techniques."
  4. Your resume should be tailored to your needs. your resume for the job you’re applying for. Highlight the skills and experience that are relevant to the job.
  5. Proofread and seek professional help You should proofread your resume prior to submitting it to ensure that the resume is error-free. If you require assistance take advice from a professional at Tauranga Resume.

With these suggestions and guidelines, you can write an effective customer service resume that effectively highlights your experience and skills. Make sure you tailor your resume to the specific job that you’re applying for and to proofread it before submitting it. Tauranga Resume can also assist with the creation of a strong resume that displays your capabilities and experiences.

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How to Describe Customer Service on a resume

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