How to present Customer Service on a Resume

Posted by Tauranga Resume on 6 Jun 2025

When you are applying for a customer service position, you must be sure to highlight your relevant experiences and abilities on your resume. A well-written and professional resume can make huge difference when you apply for the job that you desire. We at Tauranga Resume, we specialize in providing resume writing services to make you stand out from the competition. In this article, we’ll go over tips on how to talk about the level of customer service in your resume.

  1. Use action verbs: When explaining your customer service experience make use of action verbs such as "assisted," "resolved," or "responded." These verbs show that you are actively involved in customer service and achieved outcomes.
  2. Make sure to include specific job duties and responsibilities: Be specific in describing your customer service experience. Instead of simply saying "worked in customer service,"" say "managed a team of customers service representatives and handled customer complaints."
  3. Offer metrics: Include relevant indicators such as satisfaction rates to demonstrate the impact of your work. For example, "increased customer satisfaction by 15% using efficient solutions to problems."
  4. Tailor your resume: Tailor your resume to the specific customer service job you’re applying for. Highlight the experience and skills that are relevant to the job.
  5. Get professional assistance and proofread your resume: Proofread your resume before uploading it to ensure it is error-free. If you need help, consider seeking professional help with Tauranga Resume.

If you follow these guidelines by following these guidelines, you can build a customer service resume that effectively highlights your experience as well as your skills. Make sure to adapt your resume to the specific position you’re applying to and be sure to proofread your resume prior to submitting it. Tauranga Resume can also assist in creating a professional resume that highlights your strengths and experience.

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