How to Describe Customer Service on a Resume
When seeking a customer service job, it is essential to emphasize your relevant expertise and experiences in your resume. A well-written resume can make the difference in getting the job you’re looking for. We at Tauranga Resume, we specialize in resume writing to aid you in standing out from your competition. In this article, we will go over tips on how to talk about customer service in a resume.
- Use action verbs. When you are describing your customer experience using action verbs, such as "assisted," "resolved," or "responded." These verbs suggest that you are actively involved in customer service work and have achieved results.
- Incorporate specific job duties and responsibilities: Be precise in describing your customer service experience. Instead of declaring that you "worked in customer service," say "managed the team of customer service representatives and took care of complaints from customers."
- Use metrics: Provide relevant metrics like customer satisfaction rates to demonstrate your effectiveness. For example, "increased customer satisfaction by 15% using efficient method of problem-solving."
- Your resume should be tailored to your needs. your resume to the specific customer service job you’re applying for. Include the relevant skills and experience which are most relevant for the job.
- Proofread and seek professional help You should proofread your resume prior to making it available to ensure it’s not erroneous. If you require assistance seek professional assistance through Tauranga Resume.
By following these tips, you can create an effective customer service resume that effectively showcases your relevant experience as well as your skills. Be sure to make your resume specific to the specific job you’re applying for , and ensure that you have it proofread before you submit it. Tauranga Resume can also assist in creating a professional resume that displays your capabilities and experience.
