How to present Customer Service on a Resume
When seeking a customer service job, it’s important to showcase your relevant qualifications and experience on your resume. A well-written resume can make a a big difference in getting the job you’re looking for. In Tauranga Resume, we specialize in resume writing to ensure that you stand out the rest of the applicants. In this article, we will discuss tips on how to convey the quality of service you provide on your resume.
- Utilize action verbs when you are describing your customer experience include action verbs like "assisted," "resolved," or "responded." These verbs indicate how you’ve actively engaged in your customer service activities and have seen results.
- Incorporate specific job duties and responsibilities: Be specific when you describe your customer service experience. Instead of simply saying "worked in customer service,"" write "managed a team of customers service reps and dealt with customer complaints."
- Give metrics: Include pertinent metrics like customer satisfaction rates to prove the impact of your work. For instance, "increased customer satisfaction by 15% with effective methods for problem solving."
- Tailor your resume: Tailor your resume to the specific customer service position that you’re applying for. Highlight the experience and skills that are most relevant to the job.
- Check your resume for errors and seek help from a professional Before you submit your resume, proofread it. sending it out to ensure it’s error-free. If you need help you can seek help from a professional from Tauranga Resume.
By following these tips that you will be able to craft your own customer service resume which effectively highlights your relevant experiences and abilities. Make sure to customize your resume for the position you’re applying to and make sure you proofread it prior to submitting it. Tauranga Resume can also assist in creating a professional resume that showcases your skills and experience.
