How do you describe customer service on a resume

Posted by Tauranga Resume on 28 Nov 2025

When applying for a client service position, it’s crucial to showcase your relevant experiences and abilities on your resume. A well-written and professional resume can make the difference in getting the job you’ve been hoping for. At Tauranga Resume, we specialize in writing resumes to help you stand out from the crowd. In this article, we will explain how to convey the level of customer service in your resume.

  1. Utilize action verbs: When you are describing your customer experience using action verbs, such as "assisted," "resolved," or "responded." These verbs indicate that you’ve been actively engaged in your customer service activities and achieved the desired results.
  2. Include specific job duties and responsibilities: Be specific in your description of your customer service experience. Instead of saying "worked in customer service,"" write "managed a team of customers service reps and handled complaints from customers."
  3. Use metrics: Provide relevant indicators such as satisfaction rates to demonstrate your contribution. For instance, "increased customer satisfaction by 15% by using effective solutions to problems."
  4. Create a custom resume by tailoring your resume according to the customer service position that you’re applying for. Highlight the skills and experience which are relevant to the position.
  5. Make sure you proofread your resume and get professional assistance: Proofread your resume before you submit it to ensure it is error-free. If you require assistance seek professional assistance by contacting Tauranga Resume.

With these suggestions that you will be able to craft your own customer service resume which effectively showcases your relevant experience and abilities. Keep in mind to make your resume specific to the specific position you’re applying to and make sure you proofread it prior to submitting it. Tauranga Resume can also assist with the creation of a strong resume that highlights your abilities as well as your experience.

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